Explore Ｏur Ｗin-win Story

The Value Chain

We go the extra mile to assure that we successfully deliver solutions that beyond your expectations.

The Value Chain

Empower
Business Model

Long-term
Partnership

Enhance Your
Sustainability

Stakeholders
Management

Empower Business Model

Akacia built a data-driven marketing center, iCONNECT for SHISEIDO. iCONNECT realizes humanized marketing by integrating sales performance and activity data of 15 brands to differentiate, segment, predict and optimize processes. Collect data including physical channel Point of Scale System of department stores and pharmacies, online channels MOMO, SHOPEE and other 6 major e-commerce platforms to optimize customer service and operational performance.

Leverage Predictive Analytics and Data Integration to Improve the Customer Journey

Beyond Technology, We Empower Business Growing Potential

In 2017, SHISEIDO successfully twisted digital empowerment from O2O to OMO. From headquarter directors, branch/stores manager to frontline salespeople, the access to required data is just a click away. It’s leveraged to core business as the system reduces human error, cost and enhances user-friendly, especially for IT developers. This strategy is a new forefront pioneer for system integration and digital marketing.

Unprecedented Future Led by Data-Driven Solution

What’s more, our CRM platform replaced Salesforce, the original system of SHISEIDO. The user-oriented interface makes implementation easy. Using MVC information structure, the platform can be dynamically developed according to the constantly evolving operating mode.

In 2022, SHISEIDO’s German partner Henkel also adopted the akacia CRM platform to jointly drive future market strategies.

Long-term Partnership

More than a decade, akacia and AUO Group started our partnership in 2009.

Our goal is to surpass customer expectations. With keen insight, identifiable strategy, and accurate pain points, akacia has built a 14 years relationship with AUO.

Enhance Your Sustainability

Akacia’s ESG squad recruits elites from various fields

To generate a greater brand potential with complete digital solution, the key is having an in-depth global market trends vision. Akacia’s ESG team include domestic and international analysts, sustainability talents, and ESG reviewers.

We entrust one of the three major law firms in Taiwan to serve as legal counsel: accommodating patent, intellectual property, trademark, transnational investment and technology law. From global movement, corporate images, regulations, information security, we are certain that every aspect, every detail is safeguarded.

The Secret Power of Consulting

At akacia, we see the big picture to apprehend the enterprise while going into detail to deliver the best strategy. We help clients enhance their corporate image while maximizing business outcomes based on overall strategy and goals, establishing ratings, recognition and awards.

Working with our clients to achieve excellence in their industry, including improving 15 places in Excellence in Corporate Social Responsibility Awards, consecutive Dow Jones DJSI nominations and British Standards Institute award (BSI) awards.

Akacia masterfully showcases the idiosyncratic culture of the company at every touchpoint. We convey the enterprise’s value from ESG strategy, official website to the ESG report by elevating the enterprise to the global standard level.

Stakeholders Management

As UMC celebrated its 40th anniversary, UMC decided to revamp its website displays of the enterprise’s MI, BI, VI, and CI, ushering the PRIDE of TAIWAN in the Semiconductor industry. We investigated multiple perspectives and touched a brand voice from C-level executive to the key position by engaging 40 stakeholders across various 7 departments. Akacia has achieved UMC’s goal while providing short-term and long-term solutions that maximize the business benefit.

Know More than You

Akacia drives tactics and aspects into the client’s corporate culture and organizational backbone. Our approach is to integrate the insight into practice and communicate to the client which is central to the framework. By understanding the leader’s focal point and stakeholders’ expectations, we successfully grasps the business objectives to accurately respond to the market, quickly corporate information, and guide customers through tactical execution.

Professionalism is our principle. With the careful team custom-picked, we achieve a tailored team who could generate insights that drive the strategy suitable for clients. Akacia believes in opportunities to make a difference by expanding a comprehensive understanding through the organization.